Merge accounts?

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    Ellen 
    Asked on December 15, 2020 at 06:10 PM

    Is it possible to merge two accounts?

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    Vanessa_T
    Answered on December 15, 2020 at 10:05 PM

    Unfortunately, it is not possible to merge multiple accounts.

    However, we can instead transfer your forms from one account to the other then you can delete the empty account.

    If you agree with this, you will have to be logged in on the account that owns the forms to be transferred and let us know here the username for which we should transfer all your forms.

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    Ellen 
    Answered on December 15, 2020 at 10:23 PM

    yes, I agree. I am logged in on the account and would like the forms transferred to bhamdst@birminghamdst.org.


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    Vanessa_T
    Answered on December 15, 2020 at 11:54 PM

    Please note that our system can detect if you are logged in to your Jotform account. Currently, you are responding to this ticket without logging in, as such I could not process the request.

    I suggest you clear your browser cache, login to your Jotform account and reply here: https://www.jotform.com/answers/2768805