Reactivate Account

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    Asked on December 15, 2020 at 07:04 PM

    Great evening! The form that you may review is an old form that was created. I will no longer be using that form. So, please take this into consideration when reactivating my account.

    Have a Powerful Day by Choice!

  • Profile Image
    Answered on December 15, 2020 at 10:30 PM

    We apologize for this inconvenience.

    Your account was suspended because one of your form asks an SSN number and Drivers License. 

    1608089404_5fd97f3ca8347_The Easiest Onl

    We have unsuspended your account and deleted the SSN and Drivers License field. You should now be able to use your account now.

    Please be aware that online form builders, including Jotform, are being used for identity theft in the past. That is why SSNs are considered as a Phishing activity as stated in our Terms

    For forms asking this type of information, you need to comply with two things.

    1. Add Terms of use widget (for your users to read and agree). This will surely make your forms not to be considered as guilty of phishing activities.

    2. Add a Signature widget where your users sign and agree to provide such sensitive information.

    Let us know if you have further questions or if you need further assistance.