Error page when trying to access uploaded files

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    Nicole marti 
    Asked on December 15, 2020 at 09:34 PM

    I get a “whoops page can not be found” error page when trying to access the selfie upload image. Thank you for your help!

    -Nicole

    Screenshot
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    jherwin
    Answered on December 15, 2020 at 11:55 PM

    You would need to lift privacy settings in your account, which require log in to review files, here is the link: https://www.jotform.com/myaccount/settings.
    1608094307_5fd992631b1e4_uncheck.pngPlease give it a try and let us know how it goes.