Error page when trying to access uploaded files

  • Nicole marti
    Asked on December 15, 2020 at 9:34 PM

    I get a “whoops page can not be found” error page when trying to access the selfie upload image. Thank you for your help!

    -Nicole

    Jotform Thread 2769099 Screenshot
  • jherwin
    Replied on December 15, 2020 at 11:55 PM

    You would need to lift privacy settings in your account, which require log in to review files, here is the link: https://www.jotform.com/myaccount/settings.
    1608094307 5fd992631b1e4 uncheck Screenshot 10Please give it a try and let us know how it goes.