What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is the pricing based on 1 form or a combination?

    Asked by deeptapes on October 08, 2013 at 01:25 PM

    Is the 100 submissions a total of all forms on the account, or each individual form? 

    What happens if/when we reach 100 submissions (I'm assuming this is per month)?

  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 08, 2013 at 01:48 PM

    Hello deeptapes,

    In free account you can add any number of forms but all forms put together can only receive 100 submissions in a month. Submission limits on free accounts is that you can receive 100 non secure, 10 secure/SSL or 10 payment submissions. If any of these limits are reached all your forms will be disabled and your users will not be able to submit data through your form. To activate again you will have to upgrade your account or wait for the start of the first day of next month when the submission counters are reset.

    Free account also has upload space allocation of 100 MB. Please be informed that like submission counters, upload storage space is not reset every month. To free up your upload storage space, you need to actually delete your submissions which has uploaded/attached files.

    Hope this answers your question.

    Thank you!