wrong form sent via e-mail

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    lomonico3
    Asked on December 16, 2020 at 02:36 AM

    Hi

    I have 2 forms : Courier form and Application form.

    once I share via e-mail, I don't receive the Application Form instead I receive Courier Form.

    the form link is correct but I receive the wrong form

    thanks

    Fabio Lomonico

    1608104171_5fd9b8eb2041a_

  • Profile Image
    Patrick_R
    Answered on December 16, 2020 at 03:26 AM

    Hello Fabio!

    - once I share via e-mail, I don't receive the Application Form instead I receive Courier Form.

    The email screenshot that you've provided shows that this email is about the "Courier Application" form assignment (in the form title). So, the right form is being assigned.

    You need to assign your form titled "Application Form" in a similar way.

    Please give it a try and in case of any issues, let us know.

    Thank you!

  • Profile Image
    lomonico3
    Answered on December 16, 2020 at 04:44 AM
    Yes I assing the Application form and received the wrong one several times
    That's the screenshot shows
    I having problem to receive the correct form
    Thanks
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  • Profile Image
    Sam_G
    Answered on December 16, 2020 at 04:58 AM

    Hi Fabio,

    I have checked your form and it is showing the correct one.

    1608112678_5fd9da266cc89_

    Same with the Application form.

    Please check and let us know if the issue persists.