-
Emma JenkinsAsked on December 16, 2020 at 4:36 AM
Hello
My account has been disabled due to the storage limit. I wanted to download some of my subscriptions but I now cant access my forms. Can you please advise?
Thanks
Emma
-
Gaetan_BReplied on December 16, 2020 at 4:55 AM
Hello,
Your account is still active, however, the forms have been disabled due to exceeding the storage limit.
I would recommend you to log in and I would suggest creating a backup copy of your submissions first prior to deleting them.
Guide: How-to-Download-Form-Submissions-as-Excel-CSV-PDF
This way you can be within your storage limits and still have a copy of your submissions.
Let us know if you need any further assistance.