Reply to jotform response to ads showing up on reply forms

  • Profile Image
    truckads
    Asked on December 16, 2020 at 08:44 AM

    Per your request, attached are screen shots of what my customers see when they fill out the form and get an email response. 3 of 4 responses have jotform ads and i would like to disable the ads. thanks.

    Screenshot
  • Profile Image
    roneet
    Answered on December 16, 2020 at 08:55 AM

    You can remove the Jotform branding from the autoresponse email:

    1608126868_5fda1194cf9f0_

    Select the Jotform branding footer and then click on the delete row.

    Let us know if you have further questions.

    Thanks.