How to show questions depending on the type of user?

  • Ball_Dustin
    Asked on December 16, 2020 at 10:55 AM

    I need to be able to create a form that will differentiate between customers that are looking for more information (leads) and customers that are ready to sign up. A lead would be shown one set of questions, and the customer ready to sign up would have an entirely different set of questions shown. Is there a widget or something I can install that would let them choose what they would like to do and, based on that answer, show them the appropriate form questions?

    Thanks

    Dustin Ball

    1608134107 5fda2ddbe85f2  Screenshot 10

    1608134131 5fda2df31cf4b  Screenshot 21

  • Kenneth JotForm Support
    Replied on December 16, 2020 at 11:26 AM

    Thank you for reaching support,

    You may use conditions to Show/Hide fields that are specific for the type of user: https://www.jotform.com/help/316-how-to-show-or-hide-fields-base-on-user-s-answer

    You may also use conditions to close/expand section collapse: https://www.jotform.com/help/297-show-or-hide-multiple-fields-at-once-using-the-section-collapse-field

    I hope that helps.

    Best.