How to show questions depending on the type of user?

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    Ball_Dustin
    Asked on December 16, 2020 at 10:55 AM

    I need to be able to create a form that will differentiate between customers that are looking for more information (leads) and customers that are ready to sign up. A lead would be shown one set of questions, and the customer ready to sign up would have an entirely different set of questions shown. Is there a widget or something I can install that would let them choose what they would like to do and, based on that answer, show them the appropriate form questions?

    Thanks

    Dustin Ball

    1608134107_5fda2ddbe85f2_

    1608134131_5fda2df31cf4b_

  • Profile Image
    Kenneth_C
    Answered on December 16, 2020 at 11:26 AM

    Thank you for reaching support,

    You may use conditions to Show/Hide fields that are specific for the type of user: https://www.jotform.com/help/316-how-to-show-or-hide-fields-base-on-user-s-answer

    You may also use conditions to close/expand section collapse: https://www.jotform.com/help/297-show-or-hide-multiple-fields-at-once-using-the-section-collapse-field

    I hope that helps.

    Best.