How to rename my app?

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    norinsafrina
    Asked on December 16, 2020 at 11:03 AM

    I try to rename my app. I changed the app name in the App Title box but no changes detected. When I try to install the app on my phone, it still have the app's old name. I try another way by creating a new app and put the app name in the App title box but when I install it on my phone., the app name appear as Unnamed App. Please help.



  • Profile Image
    Sam_G
    Answered on December 16, 2020 at 11:53 AM

    Hi Norinsafrina,

    Thank you for contacting Support.

    I have changed the app name on the title box and it changed it.

    1608137600_5fda3b800a354_

    Kindly try changing it again or use a different browser or incognito mode.

    Let us know if the issue persists.


  • Profile Image
    norinsafrina
    Answered on December 17, 2020 at 06:33 AM
    Hi...I tried using firefox browser, still having same problem.
    As for the cognito, i tried using chrome. O can't even login to jotform.
    ...
  • Profile Image
    Sam_G
    Answered on December 17, 2020 at 08:06 AM

    Hi Norinsafrina,

    May we ask what name you want to change it to?

    1608210397_5fdb57ddaecd1_

    We can try to change it on our end.

    We will wait for your response.

  • Profile Image
    norinsafrina
    Answered on December 17, 2020 at 08:33 AM
    I want to change JMG 2 to PPM Travel Mate
    And when I pin it to my home screeen on my smartphone, I want the app nams
    to appear as PPM Travel Mate not JMG 2.
    Thanks.
    ...
  • Profile Image
    Patrick_R
    Answered on December 17, 2020 at 09:02 AM

    Hello!

    - I want to change JMG 2 to PPM Travel Mate

    I've changed the name of your App to "PPM Travel Mate".

    - And when I pin it to my home screeen on my smartphone, I want the app name to appear as PPM Travel Mate not JMG 2.

    The App name will appear as "PPM Travel Mate". You can try installing your App on your phone from this link: https://www.jotform.com/app/203194937164460

    Let us know if you come across any issues.

    Thank you!

  • Profile Image
    norinsafrina
    Answered on December 17, 2020 at 09:11 AM
    Thank you so much : D
    It works fine.
    You guys are awesome ! Great help.
    ...
  • Profile Image
    norinsafrina
    Answered on December 17, 2020 at 09:44 AM
    I hv another question.
    I fill in date 21 to 24/12/2020 in my form and integrate it with google
    calendar.
    But, in google calendar, the displayed date is less by one day. It only
    shows 21-23/12/2020.
    Please refer to the attached snapshots.
    Can you fix this bug from your end too?
    Thanks.
    ...
  • Profile Image
    Sam_G
    Answered on December 17, 2020 at 09:46 AM

    Hi Norinsafrina,

    Unfortunately, we weren't able to get your screenshot.

    Kindly follow this guide on how to post a screenshot:

    https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    We will wait for your response.