Reset limit registration

  • louis.thines
    Asked on December 16, 2020 at 1:52 PM

    How can i reset my form limit registration throgh ticket sale widget?


    Kind regards Louis

  • Cecile JotForm Support
    Replied on December 16, 2020 at 5:33 PM

    Hi Louis,

    Do you want your Ticket Purchase widget to retain its original quantity?

    If so, you must delete the submissions. Deleted submissions will be moved to trash and you must also delete trash entries for the quantity to regain its original value. See guide below.

    Guide: https://www.jotform.com/help/377-how-to-delete-form-submission-data

    But before you delete any submission, I suggest you to download it first.

    Guide: https://www.jotform.com/help/73-how-to-download-form-submissions-as-excel-csv-pdf

    I hope this helps.

    Let us know if you need further assistance. Thank you.