I can't remove the "E-mail Validator" widget from my form

  • dario.dasilva
    Asked on December 16, 2020 at 2:14 PM

    Hello

    I was using the "E-mail validator" widget for some forms, but I decided to back-track and delete them. However, they still show up when I Publish the form.

    Please help me remove this from the form?

    Thanks :)


    Jotform Thread 2770854 Screenshot
  • enterprisesupportteam
    Replied on December 16, 2020 at 4:51 PM

    Hello @dario.dasilva,

    Our apologies for the inconvenience that you have experienced.

    I checked your form and I can see that the Email Validator widget is still being included. However, as per your request, I have gone ahead and removed it and I cleared your form caches to ensure the widget wasn't still cached on your form.

    I checked the form again and it seems that the widget is now gone from the form. Can you kindly check your form again and verify that the widget is gone?

    If for some reason you want to revert the changes I made, feel free to check the revision history in your form and revert the latest changes.

    Related User Guides:

  • dario.dasilva
    Replied on December 17, 2020 at 4:06 AM

    Thanks Felipe, all sorted.

    Appreciate the quick response!