Upload size restricted to 1MB

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    Preston Keller
    Asked on October 08, 2013 at 06:13 PM

    I'm using a jotform to allow others to send files directly to my dropbox.  It is working perfectly except that the uploader only seems to let people upload 1 file at a time and the max size is limited to 1MB.  On this page (where I heard of you from) it says you can do multiple files and uploads could go up to 50MB.  How do I get it to do this?  Thanks!

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    Cesar
    Answered on October 08, 2013 at 06:57 PM

    Hello, 

    You can modify the upload size allowed to your users by going to the following section of the Form Editor:

    First select the File Upload field, so that the corresponding options appear on the top toolbar of the Form Editor. 

    https://cms.jotform.com/uploads/image_upload/image_upload/global/18952_US1.png

    Then proceed to edit the allowed size, when you are done click ok.

    https://cms.jotform.com/uploads/image_upload/image_upload/global/18953_US2.png

     

    If you need further assistance, do let us know. Thank you.

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    EltonCris
    Answered on October 08, 2013 at 06:59 PM

    Hi,

    In addition to my colleague, to accept multiple files, simply click the "Allow Multiple" toggle button. It's on the same options found on the screen provided by my colleague.