How can I stop product images from opening a lightbox preview on mobile?

  • Jennifer_Mickle
    Asked on December 16, 2020 at 3:46 PM

    Hello...

    On a mobile device, when the a user clicks on the thumbnail of an item in my product list, it opens a lightbox that fills the entire phone viewport.

    This happens on all my forms.

    How can I disable this?

    Jotform Thread 2771030 Screenshot
  • Mike_G JotForm Support
    Replied on December 16, 2020 at 7:34 PM

    To prevent that from happening, you can disable the "Click Image Preview" option under the Additional Gateway Settings in the payment integration settings of the payment field in your form.

    1608165245 5fdaa77d29dcb zt201216 193045 Screenshot 10

    Please give it a try and let us know if you need any further assistance.