Why am I unable to access my form?

  • Profile Image
    Asked on December 16, 2020 at 03:57 PM

    Today I created a registration form on Jotform, and sent it out to 300+ people for a work event, and I just came back to Jot Form and it is GONE from my account so I don't know how I can track who has registered! Please help I've included the link to it here: https://form.jotform.com/203503900323138

    Please email me at lsveen@coloniallife.com

  • Profile Image
    Answered on December 16, 2020 at 07:58 PM

    Hi, LeannaSveen.

    I have just clicked on the link, and your form showed up normally. I had no problem to access your form. Then, I have logged in to your account, and I also could access and open the editor with no problem. Can you please try it again?

    If you still have this issue, can you test it on another browser or using incognito mode?

    To access the submissions received on the form, you can use Jotform Tables. Here is a useful guide.

    Complete guide 👉 how-to-view-form-submissions

    Please, let us know if you need any further assistance.

    Best regards, 😀✨