What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have a 'hide if' question - that won't hide a header.

    Asked by 3DMetrix on May 27, 2011 at 07:48 AM
    I have a 'hide if' question - that won't hide a header. Can you help me with this? (I'd be happy to send you a screenshot :o)

    This is a re-post of a comment on Smart Forms Using Conditional Logic

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    JotForm Support

    Answered by abajan on May 27, 2011 at 07:54 AM

    Hi 3DMetrix

    Please provide the URL of your form so that we can examine the issue for ourselves.

    Thanks.


    ~ Wayne

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    Answered by 3DMetrix on May 27, 2011 at 02:33 PM

    It’s:  http://form.jotform.com/jsform/10811217485

     

    Please, please, don’t wipe out the rest of my conditions – it has taken me forever!!

     

    Thanks!

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    JotForm Support

    Answered by NeilVicente on May 27, 2011 at 06:21 PM

    Hello,

    I apologize for any inconvenience but this is a known bug with conditions and headings. I have submittied report ticket for this issue to notify our developers about the existence of this bug. We will update you on any progress regarding this matter.

    In the meantime, you may try replacing Headings with a Free Text (HTML) field instead. It can be found under the Power Tools section.

     

    It is possible to customize the content of the Free Text field to mimic the appearance of a Heading.

    Let me know if you have further questions.


    Neil