Save form in whole into a PDF

  • Profile Image
    rentals.algester
    Asked on December 16, 2020 at 04:46 PM

    Hi

    I used to be able to save the form so it showed in it's entirety showing the terms and conditions and signatures. As i need to have a copy of this on file.


    I used to be able to do this by printing the customized PDF but when I now select customized PDF it just brings up a blank form.


    Can you please advise how I can save the form so it shows the whole form including terms and conditions and signatures?


    Thanks


    Kim Nutley

  • Profile Image
    EltonCris
    Answered on December 16, 2020 at 08:15 PM

    Hi Kim,

    I assume you want to download your form submissions data in PDF format? If yes, you can do that in the PDF Editor. Here's how to create or view your PDF Document https://www.jotform.com/help/384-how-to-customize-pdf-submissions-report. In the PDF Editor, you can click the Download button found on the top right corner of the page.

    If there are missing fields like text element, signature in the PDF, you can add them from the Form Fields tab. Example:

    12172020_zKCKTHN4P0.png

    Let us know if you have more questions. Thanks!

  • Profile Image
    rentals.algester
    Answered on December 16, 2020 at 08:44 PM
    Hi
    I have tried this but it only loads up a blank form.
    I am needing to be able to save the completed form showing the terms and conditions and signatures
    Kind Regards
    Kim Nutley
    ...
  • Profile Image
    Katherine_W
    Answered on December 16, 2020 at 10:26 PM

    Hi Kim,

    Happy to help!

    I made a clone of one of your forms (https://www.jotform.com/form/203506396361859) and attempted to create the PDF like my colleague had suggested. I was unable to replicate the blank form. This is what populated for me immediately with dummy data:

    1608175540_5fdacfb43ba14_

    Is this happening with just one of your forms in particular? If so, could you please send us the form URL so we may test that form? Here's where-to-find-my-form-url.

    Also, it would be helpful if you could upload a screenshot or screen recording of the blank page you are encountering. Here's how-to-add-screenshots-images-to-questions-to-the-support-forum

    We await your response.

  • Profile Image
    rentals.algester
    Answered on December 16, 2020 at 11:55 PM
    Hi
    IMG_0148.MP4

    I am not sure what is happening as I have previously been able to
    print/save the entire form by going through the customised PDF. But when I
    try this now it brings up a blank screen.
    I need to be able to save/download the entire document including all the
    terms and conditions and signatures.
    I have attached a copy of the screen recording showing the blank document
    that comes up.
    Thanks
    Kim
    ...
  • Profile Image
    Vick_W
    Answered on December 17, 2020 at 12:53 AM

    Hi Kim,

    I believe you were trying to send a video. Could you please upload it on Google Drive or any other platform and share its link here so we check the view it and provide assistance accordingly.

    Thanks

  • Profile Image
    rentals.algester
    Answered on December 17, 2020 at 01:11 AM
    HI
    Please the link below
     https://drive.google.com/file/d/1mv5ngCxLFLGVRLSU5rP_OoWiJoMghopA/view?usp=drivesdk
    Kind Regards
    Kim Nutley
    ...
  • Profile Image
    Vick_W
    Answered on December 17, 2020 at 03:19 AM

    Thank you for sending the video, Kim.

    The reason you are unable to view the filled out PDFs is that you are looking at the wrong place. The PDF with all the empty fields is actually a fillable PDF Form.

    You need to select the new document to view all the filled out PDFs. Here is how you can do it.

    1608193116_5fdb145c7747b_

    Or you directly access it from the link below.

    https://www.jotform.com/pdf-editor/1092837591639069

    Let us know if you need further assistance.

    Thanks