Required field checking ...

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    Asked on October 08, 2013 at 06:55 PM

    How do I get the nice error checking for required fields that is carried out in the PREVIEW Form function on your site?

    When I embed in my Wordpress site, error checking takes me to a different page, and doesn't highlight the fields on the page that need filling.


    Help please?

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    Answered on October 08, 2013 at 07:17 PM


    Your form isn't validating properly due to script conflicts. Re-embedding your form using iframe embed code should help resolved the problem. How to get your iFrame Embed Code

    Best Regards!

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    Answered on October 09, 2013 at 06:19 AM

    Yes, iframe does allow for the form to be displayed, however, when I use IFRAME, the SUBMIT button at the bottom of the form is no longer there.

    It also disappears when using your PREVIEW function in your admin iframe embed tool.




  • Profile Image
    Answered on October 09, 2013 at 06:55 AM

    Hello Paul,

    Upon checking your webpage at, it appears to be display the form correctly including the submit button.

    I verified the behavior in chrome/IE/Mozilla and safari and in all the browsers I was able to view your form correctly. Please check this screenshot:

    It could be a temporary browser related issue. Have you tried clearing your browser cache already? Please clear your browser cache and see if that helps you. Here is a guide which should help you:'s-Cache

    Do get back to us if the issue persists.

    Thank you!

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    Answered on October 09, 2013 at 08:55 AM

    Ashwin, please see the response by your other support member who told me to use an IFRAME to fix my original problem.  You've attached a picture of the non iframe page.  Using the IFRAME may have fixed my original problem, but it introduces a much larger issue ... no SUBMIT button.

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    Answered on October 09, 2013 at 08:58 AM

    I've solved the issue.  Removing the CAPTCHA has allowed my submit button to be viewed in the IFRAME page.