Is it possible to get refund for paid plan?

  • Profile Image
    Secretary_GPS
    Asked on December 16, 2020 at 07:52 PM

    Hi,

    I accidentally logged in with the wrong email account and thought I'd take advantage of the 50% off upgrades. Except.... I already have bronze on my real account -- kathye.coyle@geekpartnership.org

    Can I get a refund for the upgrade I did today on account secretary@geekpartnership.org?

    Thanks

    Kathye

  • Profile Image
    jherwin
    Answered on December 16, 2020 at 09:46 PM

    I have already canceled your subscription for your account Secretary_GPS, I also issued a refund for the last payment, it should be reflected on your account within 5-10 business days.

    Thank you!