Where are your servers hosted?

  • Mircea_moprea
    Asked on December 16, 2020 at 8:30 PM

    Hello, I am aware that Jotform is a form builder with cloud storage database but I need to know where your servers are hosted before deciding on using your service? Servers that host the form and anything that is uploaded via the form.

    -Mircea

  • Zahra_S
    Replied on December 16, 2020 at 10:02 PM

    Hello Mircea,

    JotForm servers are co-located in a cloud-based architecture with Google Cloud and Amazon Web Services (AWS). Google Cloud data centers are hosted in Iowa (US). AWS data centers are located both in Germany, Frankfurt (EU), and US, Virginia (US).

    You can read more about JotForm Data Centers here: https://www.jotform.com/security/.

    I hope this helps. Let us know if you need further assistance.

  • Mircea_moprea
    Replied on December 17, 2020 at 1:30 AM

    Read the page. I ask as using iframe with a form that is hosted outside of the US could cause SSL certificate issues no?

  • Richie JotForm Support
    Replied on December 17, 2020 at 3:42 AM

    All our forms are secured with SSL certification. https://www.jotform.com/blog/secure-free-accounts/

    There shouldn't be an issue when the form is embedded using iFrame for SSL certificate.

    Please give it a try and let us know how it goes.