First "Form Collapse" section does not collapse automatically if set as open by default

  • Profile Image
    artloft
    Asked on October 09, 2013 at 03:25 AM

    Page URL:
    http://form.jotform.me/form/32800577230448

    (Form is still work-in-progress, most of the labels and titles are arbitrary)

    I would like the first Form Collapse section "Submit your art work" to be open by default. Upon completing the field, the 2nd Form Collapse section "Submit second art work" should present itself and ideally the first Form Collapse section should collapse itself automatically if the user expands the second Form Collapse.

    However this is not the case, the first Form Collapse remains open even if you expand the 2nd Form Collapse. 

    The one workarounds I have found are to have the first Form Collapse closed by default, and the user clicks to expand it, but this seems like an unnecessary extra action on the user. 

  • Profile Image
    EltonCris
    Answered on October 09, 2013 at 05:08 AM

    Hi,

    Thanks for creating a new thread for your request. We greatly apperciate it!

    Honestly, there are users that'd prefer the current function that's why it was set that way. If you set the collapse open by default, it will remain "open" unless you clicked it.

    However, I have still opened a ticket for your request so our dev team will be able to consider this but I couldn't guarrantee you of its implementation since this is considered as a minor request which most likely be not on the priority list.

    Thank you for your understanding.