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JessicaAsked on December 17, 2020 at 8:52 AM
Hi there
One of the 'Browse Files' buttons on a Jotform I have created does not work.
I have attached a screenshot.
Please can you help?
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Lorenz JotForm SupportReplied on December 17, 2020 at 9:15 AM
Thank you for contacting us.
I checked your form but I can't seem to replicate the issue. The browser file button is working as intended, it prompts me to choose a file to upload.
Here's a screencast:
Can you please try clearing your browser's cache to see if that'll fix the issue? I have cleared your form's cache as a precaution.
If the issue still persists please let us know so we can check further.
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InvestInHMOsReplied on December 17, 2020 at 9:17 AM
Ah OK we will try that and I will let you know if we have the problem again. Many Thanks