How to I cancel my subscription?

  • susanmelnick
    Asked on December 17, 2020 at 9:44 AM
  • Jessica JotForm Support
    Replied on December 17, 2020 at 9:57 AM

    Hi susanmelnick, thank you for reaching us.

    As per request, I have cancelled your subscription, downgrade your account to Free and issue a pro-rated refund as 30-days full guarantee period has passed. Please allow 5-7 business day for it to reflect back to your account.

    Let us know if you require other assistance.

  • susanmelnick
    Replied on December 17, 2020 at 10:33 AM

    Thanks



    Susan

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