What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why do my forms or parts of forms vanish?

    Asked by MC_USA on October 09, 2013 at 09:11 AM

    I thought I'd try out Jotform and would consider a paid plan if it works for us, but so far I've spent a couple of hours creating a form only to have it completely vanish right after I embed it on our website. So I started over and got it finished again the next day. This time it didn't completley vanish, but the last 3 out of 4 sections vanished from the form. Again, this was after I checked it out and got it working just right and then embedded on our website. I like the user interface and features of Jotform, but none of that matters if the forms are unstable.

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    JotForm Support

    Answered by guilledutra on October 09, 2013 at 09:49 AM


    this issue may is related with the web browser program used  to create the forms, could you try by clearing your browser cache and cookies and then try again.

    If this issue persist, be sure that you are using an updated version of your web browser.