why do my forms or parts of forms vanish?

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    MC_USA
    Asked on October 09, 2013 at 09:11 AM

    I thought I'd try out Jotform and would consider a paid plan if it works for us, but so far I've spent a couple of hours creating a form only to have it completely vanish right after I embed it on our website. So I started over and got it finished again the next day. This time it didn't completley vanish, but the last 3 out of 4 sections vanished from the form. Again, this was after I checked it out and got it working just right and then embedded on our website. I like the user interface and features of Jotform, but none of that matters if the forms are unstable.

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    guilledutra
    Answered on October 09, 2013 at 09:49 AM

    Hi,

    this issue may is related with the web browser program used  to create the forms, could you try by clearing your browser cache and cookies and then try again.

    If this issue persist, be sure that you are using an updated version of your web browser.

    Thanks