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amyw001Asked on December 17, 2020 at 11:04 AM
Hi there,
Please can you cancel our renewal and refund the money??
Refer case: 1608210529
Thanks,
Amy
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Richie JotForm SupportReplied on December 17, 2020 at 11:34 AM
As per request, I have cancelled your subscription and processed the refund for the Bronze yearly renewal.
Your account is now back to the free plan.
If you need further assistance, let us know.