Refund and cancel account

  • Profile Image
    amyw001
    Asked on December 17, 2020 at 11:04 AM

    Hi there,


    Please can you cancel our renewal and refund the money??

    Refer case: 1608210529 

    Thanks,

    Amy

  • Profile Image
    Richie_P
    Answered on December 17, 2020 at 11:34 AM

    As per request, I have cancelled your subscription and processed the refund for the Bronze yearly renewal.

    Your account is now back to the free plan.

    If you need further assistance, let us know.