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monicap360Asked on December 17, 2020 at 11:46 AM
Hello, can you remove the encryption keys on my forms?
What are they used for?
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Kat JotForm SupportReplied on December 17, 2020 at 1:44 PM
Hi there,
Happy to help!
Encryption keys are in place to keep your form submissions secure: without the key, you may not be able to view your form submissions, so we highly recommend keeping them, just in case.
Guide for reference: encrypted-forms-and-how-to-use-them
Upon looking in your account, it looks like you have it set to automatically create new forms as encrypted forms:
If you'd like to disable this feature, you can de-select the checkbox from the Data section of your Account: https://support.jotform.com/myaccount/data
I hope this helps! Please let us know if you have any further questions.