Why are my forms disabled after I create them?

  • Gibson_Mark
    Asked on December 17, 2020 at 12:20 PM

    I am trying to create my first form but as I build it I get a form disabled notice and cannot even edit it.I have spent an hour here and think there is some glitch

  • Bojan Support Team Lead
    Replied on December 17, 2020 at 1:54 PM

    Greetings.

    I have checked your account, and it was suspended.

    It was suspended because you were asking for a password in your form. This is a trigger for our automated phishing system, and your account was suspended automatically.

    Asking for passwords is not allowed in any case.

    I have removed the field from your form and reactivated your account, so you should have no problems accessing it again.

    Let us know if you have any additional questions.