Fees on top of PayPal fee

  • Jose Cruz
    Asked on December 17, 2020 at 2:49 PM

    is the 2.90% fee on your personal plan a fee on top of PayPal fees?

  • John Support Team Lead
    Replied on December 17, 2020 at 4:49 PM

    Hello Jose - There are no additional fees when using PayPal in your form. JotForm doesn't take anything from the transactions made in your form. However, based on your location, PayPal fees may apply for your business. For more information about PayPal fees, please click on this link.

  • Jose Cruz
    Replied on December 17, 2020 at 4:53 PM

    So the 2.90% fee is charged by Paypal?

  • Sonnyfer JotForm Support
    Replied on December 17, 2020 at 8:06 PM

    I'm not sure if I'm getting you correctly. Could you please send us a screenshot of the $2.90 charge by PayPal? Here's how-to-Post-Screenshots-to-Our-Support-Forum

    Also, we do not have a "personal" plan. We only have Bronze, Silver, Gold and Enterprise. Please see our pricing page to check their differences.