Empty field still showing in email.

  • jayzoneprincipe
    Asked on December 17, 2020 at 3:44 PM

    Hi,

    I have " Hide empty Fields " option into Yes. But still receiving the empty fields in the email. What am I doing wrong?

    Please advice. Thank you.

  • Jovanne JotForm Support
    Replied on December 17, 2020 at 6:14 PM

    Hi, thank you for contacting support.

    Could you please share with us the form URL in question so we can check?

    I have cleared your form's cache. Would you mind checking and let us know if the issue persists?

    We look forward to your response.

    Thank you.