Widget configuration list did not appear after clicking the Yes

  • AdminMFUC
    Asked on December 17, 2020 at 8:31 PM

    Hello,

    With regards to the above matter, the issue happened before it had been solved before. But now it happens again with one of our respondents.

    Kindly assist.

    Thank you.




    Jotform Thread 2774071 Screenshot
  • Ahmed_S
    Replied on December 17, 2020 at 10:38 PM

    Greetings,

    I have checked your form and also the mentioned issue history in the previous ticket https://www.jotform.com/answers/2709596, but I'm not able to reproduce this error and the form is working normally as the expected behavior, any way I've cleared the form's cache from my side, so please check again now if the problem is still existing or the form is working well. we are await for your feedback regarding this issue.

    Thank you.

  • AdminMFUC
    Replied on December 17, 2020 at 11:26 PM

    Hello Ahmed_S,

    Thank you for replying. I have forwarded your message to our respondent.

    I'll await for the response first before informing you regarding the issue.

    Thank you.