Estou sem acesso a minha conta

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    Luciano Alves 
    Asked on December 17, 2020 at 08:46 PM

    Estava editando um formulário quando, do nada, deslogou e desde então não consegui acessar mais minha conta.

    A conta deslogou sozinha e quando tentei logar de novo, apenas não dá. Nada aprece, nem uma mensagem de erro ou algo do tipo.

    Podem me ajudar?

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    Vanessa_T
    Answered on December 17, 2020 at 10:45 PM

    Our apologies for the inconvenience. Your account was mistakenly suspended by our Phishing Detector.

    I reviewed your forms but was not able to find any violation of our Terms Of Use, as such, I have now reactivated your account.

    If you prefer to receive help in your native language, please let us know and we'll forward your ticket to our Portuguese Support Team.