I am placing code snippet into wordpress, the field with tthe buttton to go to form shows a large grey box.

  • Barber_Sam
    Asked on December 17, 2020 at 10:45 PM
  • Ashwin JotForm Support
    Replied on December 18, 2020 at 12:50 AM

    Unfortunately we are unable to check the web page where you have embedded your form. Please check the screenshot below:

    1608270591 5fdc42ffe881f webpage Screenshot 10

    I would suggest you to please share the web page URL where you have embedded your form, and we will take a look.

    We will wait for your response.

  • Barber_Sam
    Replied on December 18, 2020 at 12:59 AM
  • Barber_Sam
    Replied on December 18, 2020 at 1:00 AM
    Sorry,
    https://angelonmyshoulder.org/angel-wings-embrace-form/
    ...
  • Ashwin JotForm Support
    Replied on December 18, 2020 at 2:22 AM

    You seem to have a long form. Please use the following iframe embed code and see if that solves your problem:

    <iframe id="JotFormIFrame-203518356440048" title="AngelWingsEmbrace" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/203518356440048" frameborder="0" style=" min-width: 100%; height:700px; border:none;" scrolling="no" > </iframe> 

    Please note that you can also add "Page Break" field in form to build multi-page form. The following guide should help you: https://www.jotform.com/help/119-how-to-create-a-multi-page-form-with-jotform

    Hope this helps.

    Do get back to us if you have any questions.