Support Ticket

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    Rylan 
    Asked on December 17, 2020 at 11:24 PM

    Hello,


    I created a support ticket over a month ago and they were going to get back to me but never did and not I cannot find the ticket/question in the list of them in the support section. Can you please assist?

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    Vick_W
    Answered on December 18, 2020 at 01:33 AM

    Hi there,

    If you login to your account only then you'll be able to see your ticket as it was set to be "Private".

    https://www.jotform.com/answers/2693565

    Unfortunately, we do not have an update available on it yet. I've sent a request to the backend team to check for an update. As soon as it is available we will inform you.

    Thanks