Support Ticket

  • Profile Image
    Asked on December 17, 2020 at 11:24 PM


    I created a support ticket over a month ago and they were going to get back to me but never did and not I cannot find the ticket/question in the list of them in the support section. Can you please assist?

  • Profile Image
    Answered on December 18, 2020 at 01:33 AM

    Hi there,

    If you login to your account only then you'll be able to see your ticket as it was set to be "Private".

    Unfortunately, we do not have an update available on it yet. I've sent a request to the backend team to check for an update. As soon as it is available we will inform you.