How to Apply a Input Mask to a Field and Pass It to Thank You Page

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    Asked on December 17, 2020 at 11:58 PM

    example :

    Customer Whatsapp Number :

    this link is for us to direct whatsapp without saving their number i want to make the link only read(non-editable) but then they need to fill their number . So after they submit the form, jotform will display it as a link.

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    Answered on December 18, 2020 at 02:29 AM

    Hello @hurryhurry,

    You can use Input Mask to make the first part of your link only-read. In this way, users can fill their number after your link. And you can pass this modified link to Thank You Page, so users can see their link after they submit the form.

    Here is a step-by-step guide:

    1. Select the Short Text input you want to apply an input mask and go to the Options tab from Properties.1608274715_5fdc531bc864d_
    2. Toggle the Input Mask on. Enter the link that will be only-read add # to indicate a required number input.1608276288_5fdc59404cc4f_
    3. To pass this link to the thank you page, go to the Advanced tab and find the unique name of the field.1608276325_5fdc59651b8d2_
    4. Go to Settings and select Thank You Page from left1608275931_5fdc57dbc98c1_
    5. Click the insert link button.1608276004_5fdc5824064b4_
    6. Enter the unique name you obtained earlier between curly braces.1608276083_5fdc58737be92_

    If you need further assistance, please let us know.

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    Answered on December 21, 2020 at 03:13 AM


    This is what i mean, i want to put a link in that box but as a user the will just put the number. The problem is in our country there is 10 and 11 digits phone number. How do i set?

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    Answered on December 21, 2020 at 03:46 AM

    You may add a question in the form to ask for the number of digits they have for their number


    and depending on the answer, you can create two fields with each different input mask with 10 and 11 digit phone numbers.

    Please give it a try and let us know how it goes.