What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens if we exceed 10 payment submissions in a month

    Asked by OACCI on May 27, 2011 at 11:11 AM

    What happens if we exceed 10 payment submissions in a month? If we have a free account tied to our paypal account and the 11th person in a month tries to use it to register for an event we're promoting, what will happen? If they get an error screen, what does that message say. Are we notified and given the option to bump our plan to the Premium level?


    Tom G.

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    JotForm Founder

    Answered by aytekin on May 27, 2011 at 11:46 AM

    When you receive the 11th order you will receive an email notifying that you are over your limits. Your forms will keep working until next business day 12pm EST. After that, your forms will be disabled if you don't upgrade.