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dbettinAsked on December 18, 2020 at 11:39 AM
I created a form using the clone function. The name, header, and several other items were changed. I published the form and received a response. When I went to print the form the header shows the original version of the form with different header information. This is the first time this has occurred since I have done this in the past. Any ideas?
The attached document shows how the form appears when I publish it and the lower image shows what information prints in the header
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Kenneth JotForm SupportReplied on December 18, 2020 at 12:58 PM
Thank you for reaching support,
I cloned and tested the form and I was able to receive the right formatting for the header:
Can you please delete the previous PDF document and create a new one?
Let us know how it goes.
Best.