My clients cannot open the HICFA Insurance form or the Payment authorization form for me to run their credit through my First Data with Wells Fargo.

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    Elaine  
    Asked on December 18, 2020 at 12:13 PM
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    VincentJay
    Answered on December 18, 2020 at 01:30 PM

    Hello,

    Are you referring to this link?

    https://www.jotform.com/form/203517140790147

    If yes, I can open it properly. The form is working fine on my end. Here's the form screenshot:

    1608315888_5fdcf3f09a3d2_vdr444.png

    Could you please share the error message why the user cannot open the form?

    Please try sharing the form link I provided in this reply. Let us know how it goes. Thank you!