Leaving my company, need to transfer my account

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    transactions.pa
    Asked on December 18, 2020 at 01:13 PM

    Hi there, I am leaving my company and can no longer have my email address associated with this Jotform account. Ideally, the team would like our team distro email transactions.pa@compass.com to be the owner of the account - can you assist me with this?

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    Carlos_C
    Answered on December 18, 2020 at 02:42 PM

    Hello There!

    In order to update the email address in your account, please go to the profile page here https://www.jotform.com/myaccount/profile

    Please feel free to reach out if you have other questions or need some more help. I will be happy to help!

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    transactions.pa
    Answered on December 18, 2020 at 02:43 PM

    I have done this - it will not allow me to remove my email.

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    Carlos_C
    Answered on December 18, 2020 at 04:15 PM

    Hello,

    After checking the email I can confirm that is already registered in a free Jotform account, the recommendation is to change the email on that account first, then in your transactions.pa account.