-
transactions.paAsked on December 18, 2020 at 1:13 PM
Hi there, I am leaving my company and can no longer have my email address associated with this JotForm account. Ideally, the team would like our team distro email transactions.pa@compass.com to be the owner of the account - can you assist me with this?
-
Carlos_CReplied on December 18, 2020 at 2:42 PM
Hello There!
In order to update the email address in your account, please go to the profile page here https://www.jotform.com/myaccount/profile
Please feel free to reach out if you have other questions or need some more help. I will be happy to help!
-
transactions.paReplied on December 18, 2020 at 2:43 PM
I have done this - it will not allow me to remove my email.
-
Carlos_CReplied on December 18, 2020 at 4:15 PM
Hello,
After checking the email I can confirm that is already registered in a free Jotform account, the recommendation is to change the email on that account first, then in your transactions.pa account.