What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Dropbox Integration and JotForm Storage Count

    Asked by kkphoto on October 09, 2013 at 06:29 PM

    I have connected my form upload to my dropbox so files go there directly. Will this still subtract from my JotForm storage limits? And is there any way to bypass Jotform storage so I don't have to pay for more storage on Jotform just to get the big files in my dropbox account? 

    dropbox count JotForm
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    Answered by Cesar on October 09, 2013 at 06:45 PM

    Hello, 

    What happens is that the files are first loaded and stored on JotForm servers, prior to having them forwarded to your dropbox account. Therefore they will always count towards your storage space.

    If you need further assistance, do let us know. Thank you.