Why two form fields are not showing on my form?

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    Asked on December 18, 2020 at 05:21 PM


    We have been using the same form for 2 years. Today, two of the fields disappeared. Please advise. See picture of what we see on our end. 1608330038_5fdd2b367de5e_image (2).png

  • Profile Image
    Answered on December 18, 2020 at 08:19 PM

    Hi there,

    We apologize for the inconvenience it has caused.

    I checked your form, and I was able to see those two fields. It took 2 seconds for the browser to load these fields.


    Can you please clear your browser cache and try again? You can use a different browser too.

    Here's a guide on how to clear cache in Google Chrome.

    Let us know how it goes.

    Feel free to contact us if you need further assistance.