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  • Profile Image

    I am trying to use a book a limo form, but after submit I do not receive email. can someone help?

    Asked by vito on October 10, 2013 at 03:07 AM

    html code:

     

    <script type="text/javascript" src="//form.jotform.us/jsform/32821313249146"></script>

    Page URL:
    www.mammothls.com

    email JotForm jsform
  • Profile Image

    Answered by khrisell on October 10, 2013 at 03:23 AM

    Hello,

    I am having trouble understanding your inqiry.

    May I know if you are the owner of the form or you are trying to fill the form and were unable to submit it?

    Can you give us the URL of the website/page from where the form is embedded.

    Can you clarify if you are the form maker or just a user.

    Thank you and we will wait for your response to assist you further.

  • Profile Image

    Answered by Vito on October 10, 2013 at 03:34 AM

    hi, Thank you for your response but i just figured out the issue.. I wasnt setting the notification to emails...

  • Profile Image

    Answered by khrisell on October 10, 2013 at 03:42 AM

    Hello,

    I am glad you got it figured out. :)

    We're here to help if you need any assistance.

    In addition, here's the guide on how you can configure properly your notification email.

    1. Click Setup & Embed

    2. Then Click Email Alerts

     

    Click Add New Email.

     

    Choose notification Email and hit Next.

     

    Now configure the email address where you want to receive the notification to.

     

    Once you click Next, the window of the template email will show up where you can modify the email format on how you wanted to receive the email.

     

    After setting it up, hit Finish.

    Now you will receive a notification email of your form and the links of the uploaded files of your form.

    Kindly let us know if you have further questions or inquiry. If it is a new topic, we recommend that you open another thread to avoid confusion and to assist you better.

    Thank you for using JotForm. :)