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ChabelastableAsked on December 19, 2020 at 7:47 AM
Hi for some reason my firm will not allow people to submit us says invalid PayPal account. I need help ASAP.
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Patrick_RReplied on December 19, 2020 at 8:10 AM
Hello! I believe that you're referring to this form: https://www.jotform.com/203527892131151
You haven't configured your PayPal account on this form. Following is how you can do it:
Let us know if you come across any issues after this.
Thank you!
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ChabelastableReplied on December 19, 2020 at 8:22 AMGreat how do I take that option off, I do not wish to use my PayPal
account. Also for some reason the picture when I send the link comes up as
we’re all sold out. How do I delete that?
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Patrick_RReplied on December 19, 2020 at 8:52 AM
Hello! If you wish to only collect orders but don't want your customers to pay via your form; then you can use the purchase order instead. Following is how you can switch your PayPal widget to Purchase Order:
- Also for some reason the picture when I send the link comes up as we’re all sold out. How do I delete that?
Q1) May we know how you're sharing your form?
Q2) Can you also send us a screenshot of the issue?Awaiting your response.