What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Problem with embeding...

    Asked by Claudio on October 10, 2013 at 04:03 AM

    Hey Guys... 


    I have the same Problem, that I had yesterday. When I create or use a Form and want to embed it into my Xara Designer Pro x 9, appears just a part of that form. The rest is gone... I tried everything to increase but in fact, I only see small parts of it. I always use the iframe mode... Just look at my screenshot:

    Form ID: http://form.jotformeu.com/form/32821935328356


    P.S: This time I used a preset Form with that blue envelope... how can I edit the email so that I get the mails...?


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    JotForm Support

    Answered by EltonCris on October 10, 2013 at 04:22 AM


    Have yo tried using iframe code without its script code? Try it with the following.

    <iframe allowtransparency="true" src="//form.jotformeu.com/form/32821935328356" frameborder="0" style="width:100%; height:585px; border:none;" scrolling="no"></iframe>

    You can also use the form source codeJust copy the provided source code on the box.

    Changing email recipient is pretty easy, here's how: Finding out E-mail Address used for submission notifications

    Let us know if you still have difficulties on embedding your form. Thanks!

  • Profile Image

    Answered by CrashFM on October 10, 2013 at 05:04 AM

    Unfortunately embeding works fine now, but I still have problems with the email settings.. If I sent a mail the Form tells me "Your submission has been sent" but I dont get anything. Unfortunately I cant upload another screenshot here :(

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    Answered by CrashFM on October 10, 2013 at 05:14 AM

    Okay sending works :D:D:D was my fault, but what do I have to do, that I get a message on my email and the sender gets an answer to HIS email :)

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    JotForm Support

    Answered by EltonCris on October 10, 2013 at 05:16 AM


    That's great to hear! I was about to post my reply. :)

    Regarding on your last question, use autoresponder: Creating a Form Autoresponder, so when the user enter his email address on your form and submit it, he will received an autoresponder message.