How do I add a dropdown for "Sender's Email" that let's the user select to use the default email ot their own?

  • Profile Image
    reddittikihut
    Asked on December 20, 2020 at 01:44 AM

    Hello again,

    I am beginning to understand how to use Jotform and it is quite good!
    On "Sender's Email" , I would like to let user select between using the default "no-reply@domani.com" address as as "SENT From" or if they select "Use my own email for Sender",let them enter it themselves.

    So in effect ,the Senders Email will either be from the default or the user's own email.
    How may I do that please?

    Thank you in advance.

    Mike

  • Profile Image
    ashwin_d
    Answered on December 20, 2020 at 04:19 AM

    Unfortunately it is currently not possible to let the user select which email address they want to use as sender email in email alert.

    Please note that when you build the form, you can select "noreply@jotform.com" as the sender email, or you can use your own email address as sender email.

    One possibility is that if you have a Mandrill account, you can set the user's email address as "Form Email" in email alert. You may like to take a look at the following guide which should help you: https://www.jotform.com/help/240-set-the-sender-email-address-with-mandrill-account

    Hope this helps.

    Do get back to us if you have any questions.

  • Profile Image
    reddittikihut
    Answered on December 20, 2020 at 02:21 PM

    Thank you ashwin_d. My goal was to let the user decide whether they want to use my -no-reply email as the sender ( one way ) or use their email so that the recipient can respond.

    Please note that when you build the form, you can select "noreply@jotform.com" as the sender email, or you can use your own email address as sender email.

    Could there be a radio button that let's them decide
    • Default - no-reply

    OR

    •Enter your username?


    SO Radio button select
    Condition

    If 1 use this email address

    If 2 use the form box they filled in for an email?


    Thank you.


  • Profile Image
    Gaetan_B
    Answered on December 20, 2020 at 04:36 PM

    Hello,


    This line is asking if you, reddittikihut would like to send the email as noreply@jotform.com or as reddittikihut@example.com.


    The user cannot interact with that setting, it is linked to your account only.


    Should you have any further inquiries, do not hesitate to reply to this thread