My Jotform has created another spreadsheet for submissions...

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    LingDynasty
    Asked on October 10, 2013 at 08:52 AM

    Hello;

     

    It appears my jotform has created another spreadsheet for submissions. Current entries will take the user to the original spreadsheet to however, their submissions are being populated to another spreadsheet which they cannot access.

    1. Why did this happen?

    2. Can I link the original form back to the original spreadsheet?

     

    thanks for your time

  • Profile Image
    gori-mathew
    Answered on October 10, 2013 at 09:55 AM

    Hi,

    This usually happens when there have changes made to the on the form, please confirm that there are no changes made on the form if this is the case I reccomend you remove the intergration and then reintergrate it.

    Please let us know if the  issue still persists.

    Thanks!