Need login reset

  • Profile Image
    Nette Stokes 
    Asked on December 20, 2020 at 05:16 AM

    Please resend link to reset password. I made the request at 4am yesterday, however, I did not receive the email until 5:00pm. By then, the link had expired. I need to access account. Thank you, Nette Stokes. Username is: JLAadmin2020

    From Subject Received Size

    JotForm Support Jotform Lost Password Sat 5:03 PM 38 KB

    Sat 12/19/2020 4:52 AMJotform Logo

    Dear Nette Stokes,

    You have requested to reset your Jotform account password.

    Please tap the button below to reset your password:

    Reset Password

    If that doesn't work, please copy and paste this link to your browser:

    https://www.jotform.com/page.php?p=passwordreset&username=JLAadmin2020&token=2febb7049ae9426497711bcbd260aca8e292b420fdfe2170b533c524c2e30d45

    If you haven't requested resetting your password, please ignore this email.

    Warmest regards,

    Jotform


  • Profile Image
    Richie_P
    Answered on December 20, 2020 at 06:35 AM

    It seems you have created multiple tickets regarding the issue.

    To avoid confusion, we will address your issue at this support ticket https://www.jotform.com/answers/2777397

    Kindly follow the link.

    Thank you.