Account suspended

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    Clair Eugene Moyer 
    Asked on December 20, 2020 at 11:53 AM

    My account has been suspended and I don't understand. I've used these forms for years. What's going on? I read the reason for you suspending an account and none of my forms ask for any confidential information.

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    Gaetan_B
    Answered on December 20, 2020 at 01:57 PM

    Hello,


    I will get in touch with the dedicated team and revert back to you shortly.


    Thank you for your patience.


    Should you have any further inquiries, do not hesitate to reply to this thread

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    Gaetan_B
    Answered on December 20, 2020 at 02:40 PM

    Hello,

    Thank you for your patience.


    Your account has been mistakenly suspended by our system. We have activated it back and made sure that it won't happen again.


    We apologize for the inconvenience this may have caused.


    Should you have any further inquiries, do not hesitate to reply to this thread