PayPal Business Integration: Order ID is Missing error

i set up my jot form

https://form.jotform.com/203483657160052

but when I try to run my credit card thru to test it, it comes up with

PAYMENT_ERROR

OrderID is missing

https://submit.jotform.com/submit/203483657160052/

how to fix?

thanks

The "Order ID is Missing" error happens when you submit a form integrated with PayPal but the integration was not set up properly. However, I checked your form and it appears that you have already connected your PayPal account in the integration settings.

Are you having the same issue even with the PayPal Business payment field in your form connected with your PayPal account? If so, may I suggest that you try reconnecting your PayPal Business account again in the integration settings after you switch the Mode of the integration from Live Mode to Test Mode and then Live Mode again, please?

If the issue persists after doing that, please get back to us so we can help you further.

I think I figured out the problem but I need your health I have an account actually have two accounts with you one isdenise@hairextensionsbydenise.com
That needs to be changed to info@hairextensionstranding.com
The problem is is I already have an account that says hair extension stranding.com that needs to be deleted can you do that
Thank you,
Denise
...

Ok fixed the email situation
It is now info@hairextensionstranding.com
So it can attach to my PayPal at same addre
I made a product catagory too
I unattached and reattached PayPal and still not working I still get same error code
Thank you,
Denise
...

Hello - Glad to hear that you're able to fix your email issue. As for your form, I see it's now properly connected to PayPal.

Could you please check once again? I cleared your form cache as a precaution.

Hello & thank you for your application.
It will take 24 hours for license review.
In the meantime, here is the link to the non disclosure, non compete form & the link to payment.
After all 3 are met, you will be given access to the videos & the ebook.
We appreciate your business.
Thanks!
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