I cannot login to my account, and you billed me at my email address above but your system does not recognize my request using the same address

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    Derick E Wilkes 
    Asked on December 20, 2020 at 07:11 PM
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    Ashwin
    Answered on December 20, 2020 at 11:27 PM

    I did check your account and did not find any issue with that. Your account username is "bdco". You can use your account username or the email address mysoftware@congregationofchurches.org to login to your Jotform account. I would suggest you to please try again and get back to us if you have any trouble.

    You can also reset your account password by clicking on the "Forgot Password" link which is in the sign in window. The following guide should help you: https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    We will wait for your response.