How do I log in?

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    Alison Tan 
    Asked on December 21, 2020 at 01:57 AM

    I've passed the number of login attempts as I've forgotten my password. I've tapped on forgotten password and keyed in my email address but I've not received an email instruction by JotForm.


    May I know when will I be able to attempt to log into my account?

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  • Profile Image
    Rehan
    Answered on December 21, 2020 at 02:50 AM

    Greetings Alison,

    Your account got auto suspended due to many failed attempts. Please make sure you are using the correct credit card details and you have a sufficient balance. Please also check with your bank to make sure.

    Should you need further assistance, please do let us know here.

    Thanks