Suspended account

  • Profile Image
    Avihai Tsabari 
    Asked on December 21, 2020 at 02:27 AM

    Hi there, I've upgraded my account (or downgraded for an hour, by your team, and then upgraded again). Now my account is suspended. I need it re activated as soon as possible.

    Awaiting your reply.

    Avihai


    Screenshot
  • Profile Image
    Vick_W
    Answered on December 21, 2020 at 03:11 AM

    Hi Avihai,

    I've sent a request to the Reviewers team to check your account. We will inform you here as soon as an update is available.

    Thanks

  • Profile Image
    Vick_W
    Answered on December 24, 2020 at 09:07 PM

    Hi Avihai,

    Sorry for the delay, your account was reactivated. You should be able to access your forms in it now. Please accept our apologies for the inconvenience.

    Thanks